Shipping policy
Shipping Policy – Emira Jewels
Last Updated: June 2026
Thank you for shopping with Emira Jewels. We are committed to delivering your order safely and efficiently.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During promotions, holidays, or peak periods, processing times may be slightly longer.
Shipping Within the UAE
- We offer delivery across all Emirates.
- Estimated delivery time: 2–5 business days after dispatch.
- Delivery times may vary depending on location and courier operations.
International Shipping
- International shipping may be available to selected countries.
- Delivery times vary by destination and customs processing.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Emira Jewels is not responsible for delays or lost packages resulting from incorrect addresses or contact information.
Delayed or Lost Shipments
While we work with trusted courier partners, delivery delays may occasionally occur due to weather, customs clearance, public holidays, or other circumstances beyond our control.
If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist in tracking your shipment.
Damaged Packages
If your package arrives damaged:
- Take photos of the package and item immediately.
- Contact us within 48 hours of delivery.
- Include your order number and photos for faster assistance
Contact Us
For shipping-related questions, please contact:
Emira Jewels
Email: support@emira-jewels.com
Website: emira-jewels.com
Thank you for choosing Emira Jewels. We appreciate your trust and support